What we have learned

Business of Light's "The Business Edge" webinar explored how open book management can transform firm culture, strengthen financial performance, and align teams around shared goals. The session highlighted how transparency—when paired with education—enables employees at all levels to understand how their work directly impacts profitability, efficiency, and long-term growth.

Central to the discussion was the Great Game of Business framework, which uses simple, visible scoreboards, weekly huddles, and short-term “mini games” to create accountability and engagement. Rather than overwhelming teams with complex financials, panelists emphasized starting small—focusing on a few key metrics—and gradually building understanding and involvement across the organization. This approach helps demystify financial data and fosters a sense of ownership, where employees begin to think and act like business partners rather than just contributors.

The webinar also underscored the cultural shift required for successful implementation. Leadership buy-in and a willingness to share financial information are critical, as transparency builds trust, reduces anxiety during uncertain times, and encourages more meaningful participation in decision-making. Panelists noted that consistent communication, recognition of wins, and accessible financial education are essential to sustaining momentum.

Ultimately, the session demonstrated that open book management is not just a financial strategy but a people strategy. By equipping teams with knowledge and involving them in planning and performance, firms can improve retention, uncover future leaders, and build more resilient, adaptable businesses.

Main Findings

Open book management emerged as a powerful approach for aligning teams and improving business performance. By sharing financial information, educating employees, and using simple tools like scoreboards and mini games, firms can build accountability and engagement. Strong leadership commitment and consistent communication are essential to fostering a culture of transparency, shared ownership, and long-term resilience.

About the speakers

Anne-Claire Broughton

Principal, Broughton Consulting

Katherine Stekr

Founder + Principal, Stek Design Co

Ketryna Fares

Studio Director, CM Kling

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